CRM architecture & data model
A clean structure for companies, contacts and deals — deduplicated, single source of truth, so everything downstream stays consistent.
We design reliable CRM architecture — clear pipelines, well-defined stages, automated follow-up and handoffs, and reporting you can actually forecast from. Tool-agnostic across HubSpot, Pipedrive, Airtable and others.
10+ years designing CRMs and revenue operations for founders and operators.
Deals sit in stages that no longer mean anything. What the pipeline says and what's actually happening rarely agree.
The same company or contact exists three times, fields are half-filled, and no one is confident enough to act on the numbers.
Leads go cold because a reminder was missed. Good opportunities slip through the cracks between calls and inboxes.
Deals fall between sales, onboarding and delivery. Context gets lost in the gap and the customer feels it.
Every forecast comes with an asterisk. Answering "what will we close this quarter?" still means rebuilding it in a spreadsheet.
Reps keep their real notes elsewhere and update the CRM under protest. It's overhead, not the system they actually run on.
A clean structure for companies, contacts and deals — deduplicated, single source of truth, so everything downstream stays consistent.
Stages with clear entry and exit criteria that mirror how you really sell, so the pipeline means the same thing to everyone.
Tasks, reminders and stage-based triggers that make follow-up reliable and hand deals cleanly between teams.
Dashboards and forecasts built on trustworthy data — real visibility into pipeline, conversion and revenue instead of guesswork.
Validation, required fields, deduplication rules and ownership that keep the CRM clean as more people use it.
Pipeline reviews, forecasting cadences and reporting habits that turn the CRM into how the team is actually managed.
We map your current CRM, sales process, data and where deals stall — and where visibility and follow-up are leaking.
We design the pipeline stages, data model, automation and reporting around how your team actually sells.
We configure the CRM, clean the data, build the workflows and dashboards — production-grade and documented.
We automate follow-up and handoffs, set up management routines, enable your team and refine as the business evolves.
You work directly with a senior consultant who has designed CRMs and revenue operations for 10+ years — strategy and build in the same hands.
We fix the sales process behind the CRM, so the system reinforces how you sell instead of forcing you to sell around it.
Clean data, clear reporting and documented routines mean leadership can rely on the numbers and your team can run it without us.
We're tool-agnostic. We work across HubSpot, Pipedrive, Airtable and others, and help you pick the right one if you haven't committed. The process and data model matter more than the logo.
Usually, yes. We start with a diagnostic to decide whether to refine what you have or rebuild the structure — whichever gives you a clean, reliable CRM with the least disruption.
That's the whole point. We design around how your reps really work and keep it low-friction, so the CRM becomes the system they run on rather than overhead they avoid.
It depends on scope, but most projects move from diagnosis to a working CRM in weeks, not months. We'll give you a clear plan after the diagnostic call.
Start with a diagnostic call. We'll map your pipeline, process and the highest-leverage fixes — no pitch, just a clear read on what's possible.
Book a diagnostic call